It is very rare for any items to be damaged but if your items to have been damaged if packaged appropriately however, we have procedures in place to compensate you for damage and loss.

Please contact us as soon as possible so we can advise you what the next step is. You will need to send us a completed claim form within 14 days of the items collection date. Please keep the items and all the packaging used as images will need to be taken to substantiate any claim.