How can we help you? 👋
Answers to common questions about booking, collection and delivery with Irish Parcels.
Featured Articles
Categories
Booking
Labels, measuring your parcel, cover for loss or damage, and where we ship.
Payments
Paying for your order, account top-ups, refunds and additional charges.
What Items can I send?
Prohibited items, size and weight limits, and how to pack your parcel.
Customs
Customs charges, commodity codes and completing your customs form.
Collections
When and where your parcel is collected, and what to do if a collection is missed.
Tracking
How to track your parcel and what the tracking updates mean.
Delivery
Delivery times, missed deliveries and Saturday delivery.