Support
How can we help you? 👋
Find helpful information regarding Irish Parcels and our frequently asked questions.
Irish Parcels Support
Payments
Last updated on 28 Oct, 2025
Top Up Your Account
Top up your balance and receive extra credit when you top up over €100.
Can I cancel my order or get a refund?
My card has been declined.
How can I pay for my order?
Overweight / Oversized Fee
Brexit Surcharge (DHL)
Brexit Surcharge TNT
