To ensure that you are getting the very best value for your money, most services are charged at different price points across all of our routes depending on the size or weight of your item.

The pricing is based on the actual weight or the volumetric weight of an item, whichever is greater

This is why it is critical that every shipment is booked with accurate sizes and weights as the courier will weigh and measure your items going through their network. Any discrepancies will be billed to you normally within 30 days of delivery.

Volumetric weight is the amount of space that any item can occupy on a vehicle. If an item is large but the actual weight is small we will price on the volumetric weight.

How do I calculate volumetric weight?

Using CM and KG

(Depth x Height x Width) ÷ 5000 = Vol. Weight

The overall price of the shipment is based on the greater value between the actual weight and the volumetric weight. The above formula takes into account the size of the items as well as weight. This means that light, large items may cost the same as small, heavy items.

For example:

A 15kg box that measures 50cm x 70cm x 40cm.

The actual weight is 15kg however, the volumetric weight is 28kg, as (50x70x40) ÷ 5000 = 28.

So, this box would be charged at a volumetric weight of 28KG.


Using INCHES and Ibs

(Depth x Height x Width) ÷ 139 = Vol. Weight

For example:

A 40Ibs box that measures 12 inches x 28 inches x 19 inches.

The actual weight is 40Ibs however, the volumetric weight is 46 pounds, as (50x70x40)/139 = 45.92.

So, this box would be charged at a volumetric weight of 46Lbs.

Important: If the volumetric weight in either KG or Lbs goes over the whole number, e.g 28.3KG or 45.2KG, this will always be rounded up to he next whole number.

Items over 1.2m or 47 inches

If your item is over 1.2m or 47 inches (on any length) it has to be sorted manually, there is a charge of £/$/€80 per item.

The maximum length you can send on any international services is 220cm or 86 inches. We cannot accept any items over this size.